About Our Team

We are a fan-run website about TrueNAS SCALE. Truenas-scale.com is independent and is not owned, operated, sponsored, approved, endorsed, or supported by iXsystems, Inc. TrueNAS and related names belong to their respective owner and are used only to identify the subject of our editorial work.

Why we built this resource

Storage administration connects hardware, filesystems, networks, identity, security, and recovery. Official documentation is essential for exact procedures, yet many readers first need a clear explanation of why a decision matters. We created this site to bridge that gap. Our pages turn broad questions about pools, datasets, shares, apps, and protection tasks into readable planning guidance.

Who works on the site

Our small editorial team includes technical writers, systems enthusiasts, and reviewers with experience in server operations and data protection. Writers create original drafts from a defined reader question. Technical reviewers look for unsafe assumptions, unclear terminology, and places where release-specific behavior needs an explicit warning. Editors then improve structure and language without hiding important limitations.

How we prepare an article

Each guide begins with an operational goal, such as separating datasets, reviewing SMB access, choosing a snapshot schedule, protecting application data, or establishing a monitoring routine. We consult public documentation, compare the dependencies involved, and organize the material around decisions a reader can verify. Before publication, we check headings, internal links, metadata, image descriptions, and whether every important claim has enough context.

We favor principles that remain useful as interfaces change. Keeping the management interface off untrusted networks, testing restoration, reserving pool capacity, documenting identities, and monitoring failed tasks are durable practices. Exact menu labels, supported hardware, app behavior, upgrade paths, and command syntax must still be checked against official documentation for the installed release.

Our independence and limits

We do not host TrueNAS installation images, sell appliances, provide license material, or operate an official support desk. We cannot recover a reader's pool, approve a production design, access an account, or speak for iXsystems. Comparisons on this site are editorial summaries, not promises that one platform will fit every workload.

The form below is intended for comments about our pages. Readers must not send passwords, encryption keys, API tokens, private logs, customer records, or production configuration. A suspected compromise, failed pool, or urgent data-loss event belongs with the responsible administrator and a qualified support channel.

Our editorial commitment

We aim to publish original, calm, and technically grounded explanations. We correct clear errors, review material when platform behavior changes, and state our unofficial status prominently. Feedback about a broken link, confusing sentence, missing caution, or useful future topic helps us improve this fan resource for the wider storage community.